Bookify Privacy Policy
1. Introduction
Bookify, a product of AtlasProds Technologies LLP ("AtlasProds," "we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scheduling and resource management platform, including our website, mobile applications, APIs, and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies, please do not access or use our Service.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide when you:
- Create an account and set up your organization
- Configure services, resources, and availability
- Process bookings and appointments
- Integrate with third-party services
- Communicate with us or other users through our platform
This information may include:
- Account information (name, email address, phone number, password)
- Business information (organization name, address, business hours)
- Service provider details (employee information, qualifications, availability)
- Client information (client names, contact information, appointment history)
- Calendar and scheduling data
- Payment information (processed by our secure payment processors)
- Communications and correspondence
2.2 Information Automatically Collected
When you use our Service, we automatically collect certain information, including:
- Device information (device type, operating system, browser type)
- Log data (IP address, access times, pages viewed)
- Usage information (features used, interactions with the interface)
- Location information (general location based on IP address)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process and manage appointments, bookings, and resource allocation
- Send notifications and reminders about appointments
- Facilitate calendar synchronization and integrations
- Communicate with you about your account and our Service
- Respond to your requests and provide customer support
- Send you technical notices, updates, and security alerts
- Prevent fraud and abuse of our Service
- Analyze usage patterns and trends to improve user experience
- Comply with legal obligations
4. Sharing Your Information
4.1 Service Providers
We work with third-party service providers who perform services on our behalf, such as email delivery, hosting, analytics, customer service, and payment processing.
4.2 Your Organization
If you use our Service as part of an organization, your information may be accessible to administrators and other authorized users within your organization.
4.3 Clients and Service Providers
When appointments are booked, necessary information is shared between clients and service providers to facilitate the appointment (e.g., client name, service details, appointment time).
4.4 Google Calendar and Other Integrations
If you choose to use our integration features, we will share necessary data with those third-party services (such as Google Calendar) according to your configuration settings.
4.5 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.6 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Restricting or objecting to our use of your personal information
- Receiving a copy of your personal information in a structured, machine-readable format
- Withdrawing consent where our processing is based on your consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Data Retention
We retain your personal information for as long as necessary to provide you with our Service and as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your information, we will take reasonable steps to remove it from our systems and records.
8. Children's Privacy
Our Service is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.
9. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
11. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to be aware when you leave our Service and to read the privacy policies of each website you visit.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with this Privacy Policy, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the Courts of India in Coimbatore, Tamil Nadu. You agree to submit to the personal and exclusive jurisdiction of these courts.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Address: AtlasProds Technologies LLP, Coimbatore, Tamil Nadu, India